Lake Charles Auto Repair

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Why do you have to pay for Daignostics?

Why do you have to pay for Daignostics?

I often get questioned about the cost of diagnostics. The most common question I get is, “why are you going to charge me when the part’s store does it for free? I took it to Billy Bob’s Auto Parts, and he put it on his machine for free and it said I needed new spark plugs.” Well yeah, BUT….. But the machine (also known as a diagnostic scan tool) does not test anything, it simply tells you there is a failure in a certain system. Then it tells you what could be the cause. This is what happens at a parts store. At a repair shop, we are here to solve problems. Not just replace parts. We do not sell parts, we do not change parts, and we do not fix parts. We solve problems. Here’s what I’m saying. If your car is running poorly, we need to know what is causing it to run this way. Yes, we put it on the machine, but that is only the start. The machine only tells you what trouble it sees, but it does not know the cause of this issue is. That is where a ... read more

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